Meaningful work.
Global clients. Real growth.

Role Summary

Murkez is seeking a highly hands-on AI Automation Lead to build and deploy AI-powered workflows across both client-facing operations and internal business functions from our Lahore office. This role is focused on practical implementation using LLMs, AI agents, workflow automation tools, APIs, and operational process redesign to improve efficiency, turnaround time, reporting, scalability, and service quality.
The ideal candidate is a builder and operator who can rapidly prototype solutions, automate repetitive operational tasks, integrate systems, and help embed AI into day-to-day operations. This is a highly execution-focused role. The position is expected to move quickly from idea to implementation and deliver measurable operational impact.

Key Responsibilities

Build AI-Powered Workflows

• Design and deploy AI-powered workflows using tools such as Claude, OpenAI, Gemini, Copilot, or similar
  platforms
• Build AI agents and automations for finance, reporting, operations, PMO, HR, and client-facing workflows
• Automate repetitive operational and administrative tasks
• Integrate AI workflows across systems, tools, and business processes

Workflow Automation & Integration

• Build workflows using platforms such as n8n, Make, Zapier, Power Automate, UiPath, or similar tools
• Connect APIs, databases, reporting systems, CRMs, and operational platforms
• Create scalable and reusable workflow templates across functions and client accounts

Rapid Prototyping & Execution

• Quickly identify high-impact automation opportunities
• Build MVPs and production-ready workflows rapidly
• Test, improve, and optimize AI-driven operational processes
• Move quickly from concept to deployment

Operational Improvement

•  Work closely with delivery teams and internal departments to improve:
  – Turnaround time
  – Reporting accuracy
  – Workflow efficiency
  – Operational scalability
  – Utilization visibility
• Identify opportunities to reduce manual effort and improve service quality

Client-Facing Support

• Assist in identifying AI-driven operational improvements for clients
• Help develop scalable AI-enabled operational offerings across the client base
• Participate in operational discussions and workflow assessments where needed

Required Qualification

• 5–10+ years of experience in automation, operations, technology, or process improvement
• Hands-on experience building AI workflows and automation solutions
• Strong understanding of LLM platforms such as Claude, OpenAI, Gemini, or similar
• Experience with workflow automation and integration platforms
• Familiarity with APIs, automation tools, and operational systems
• Strong operational problem-solving mindset
• Ability to work across both technical and non-technical teams

Preferred Experience

•  Experience in finance, operations, PMO, or BPO/shared services environments
• Experience automating reporting, reconciliation, onboarding, or workflow-heavy processes
• Exposure to client-facing operational environments

Key Traits

• Highly hands-on and execution-oriented
• Builder mentality
• Fast learner and naturally curious
• Strong ownership mindset
• Thinks in workflows and operational efficiency
• Practical and business-focused
• Comfortable working in fast-moving environments
• Strong communication and collaboration