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Job Title: Operations Manager – Food Retail Chain

Timing: 09:00 AM to 06:00 PM Central Standard Time (Monday to Friday)

Employment Type: Full Time (Onsite)

Location: Lahore, Pakistan

 

About the Role

We’re looking for an organized, proactive Sales & Marketing Support Coordinator to support a US-based client operating fuel stations and convenience stores. The ideal candidate coordinates well across sales follow-up and marketing campaign execution, managing multiple workstreams at once. This role maintains a healthy lead pipeline, supports the sales team’s conversion efforts, and executes outreach campaigns that drive customer engagement and foot traffic. The successful candidate is comfortable working across CRM and marketing platforms, tracking performance metrics, and coordinating closely with US-based sales and
marketing stakeholders.

Sales Support & Lead Generation

  • Support the sales team with timely follow-ups on leads and prospects across phone,
    email, and CRM channels.
  • Maintain and update the lead pipeline, ensuring records are accurate and current.
  • Qualify leads based on defined criteria and route them to the appropriate sales
    representative.
  • Schedule calls and product/service demos, coordinating calendars across time zones.
  • Track prospects through each stage of the sales cycle and flag stalled opportunities.
  • Create and maintain lead buckets/categories to support prioritization and follow-up
    cadence.

Marketing Campaign Support

  • Support the planning and execution of marketing campaigns for store and station
    promotions, seasonal offers, and loyalty programs.
  • Prepare targeted outreach lists for email and social media campaigns based on
    customer segments.
  • Coordinate execution of email and social media campaigns, including scheduling and
    basic setup.
  • Coordinate with design or content resources to ensure campaign materials are delivered
    on time.

Education & Qualifications

  • Bachelor’s degree in Marketing, Business Administration, or a related field preferred;
    equivalent practical experience will also be considered.
  • 1 to 2 years of experience in sales support/lead generation and/or marketing
    coordination, ideally with US-based clients or retail/consumer brands.

Preferred Skills:

  • Strong organizational and multitasking skills, with the ability to manage several
    campaigns/leads at once.
  • Excellent written communication for campaign content, outreach messaging, and
    internal reporting.

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