Meaningful work.
Global clients. Real growth.

About the Role

We are looking for an experienced and dependable Team Lead – Finance to lead a team of Finance Analysts supporting Pinnacle Oil & Gas Holdings / Dhanani Group’s Charge Up convenience store network across the U.S. The ideal candidate brings strong people-management experience alongside hands-on finance and accounting expertise, with a solid understanding of U.S. accounting principles, retail transaction workflows, and QuickBooks-based reconciliation processes. This role is responsible for team performance, quality of output, client communication, and continuous process improvement across transaction operations.

Key Responsibilities

Team Leadership & People Management

• Supervise, mentor, and manage the day-to-day performance of a team of Finance Analysts, ensuring workload is distributed effectively and deadlines are met.
• Conduct regular one-on-ones, performance reviews, and coaching sessions to support skill development and career growth.
• Handle team scheduling, attendance, and escalations, maintaining a motivated and accountable team culture.
• Onboard and train new Finance Analysts on Pinnacle’s processes, tools, and quality standards.

Transaction Processing & Reconciliation Oversight

• Review and quality-check daily store transaction reconciliations including sales, refunds, fuel purchases, and inventory adjustments.
• Oversee maintenance of accurate financial records in QuickBooks, including journal entries, bank reconciliations, and expense categorization.
• Consolidate and review periodic financial reports, ensuring discrepancies are identified and resolved before client delivery.

Client & Stakeholder Communication

• Act as the primary point of contact between the team and U.S.-based finance stakeholders, clarifying transaction details and reporting requirements.
• Communicate team progress, risks, and blockers clearly and proactively to leadership and clients.
• Represent the team in client calls and status meetings, ensuring alignment with corporate accounting standards.

Audit & Compliance

• Lead the team’s preparation for internal and client audits, ensuring documentation is complete and transaction-level queries are resolved promptly.
• Ensure the team’s work consistently meets corporate accounting standards and internal quality benchmarks.

Process Improvement

• Identify inefficiencies in transaction workflows and reporting processes, and drive improvements to streamline team operations.
• Standardize and document best practices for the team’s recurring finance processes.

Education & Qualifications

• Bachelor’s degree in Accounting, Finance, ACCA/CA, or a related field.
• Minimum 4-5 years of experience in finance or accounting roles, including at least 1 year in a team lead or supervisory capacity, preferably within a BPO or shared services environment.
• QBO experience is a must.

Preferred Skills

• Proven experience leading or mentoring a team of finance or accounting professionals.
• Hands-on experience with QuickBooks Online or Desktop.
• Strong understanding of U.S. accounting principles and retail transaction workflows.
• Proficiency in Excel and familiarity with financial reporting tools.
• Strong analytical skills, attention to detail, and sound judgment under pressure.
• Excellent communication and interpersonal skills for cross-border collaboration.
• Experience working with U.S. clients in the retail or fuel industry.
• Familiarity with POS systems and inventory reconciliation.
• Knowledge of sales tax and fuel tax reporting.