Job Category: Night Shift On SIte
Job Type: Full Time
Job Location: Lahore Pakistan


  • Act as Team Lead of a multifunctional team of 100 plus resources
  • Ability to study and analyze data and suggest strategic action items for business advantage
  • Develop team schedules and assist in the successful onboarding and training of team members
  • Create and communicate a clear list of expectations and goals for team members to follow
  • Offer emotional support to team members and make people feel valued
  • Be ultimately responsible for the quality of service being delivered by the team
  • Maintain frequent communication to offer encouragement, amend tasks, and provide update on goal progress
  • Establish and track personnel performance metrics
  • Provide frequent feedback on employee performance, address weaknesses or inefficiencies, and offer support to improve skill gaps
  • Nurture collaboration amongst team members
  • Create a workspace that encourages creativity and innovation to get the most out of the team
  • Quickly and effectively resolve team conflicts


  • 4+ years of experience in team & People management
  • Must have experience working on and managing projects for International clients
  • Experience managing large, complex projects in a highly aggressive result-oriented atmosphere
  • Strong communication skills to be able to communicate effectively with staff, other teams, senior management, and customers
  • Strong interpersonal skills including mentoring, coaching, collaborating, and team building
  • Bachelors or Master’s Degree or related experience
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