Enterprise Agility

The Driver Behind Business Growth

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Conquering the Obstacles

A Guide to Navigating High Customer Expectations in Customer Engagement Centers

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The Back Office Renaissance

A Product of the Accelerating Digital Economy

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What we offer

Smart business solutions that
scale with your needs

Business
Operations

21+ business functions being managed across 6 industry verticals.
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Customer Engagement Centers​

528,000 customer interactions handled last year.​
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Financial
Services​

USD 927 Million accounted for, analyzed and audited last year. ​
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People & Organizational Development​

11,236 employees across 2,670 locations being provided HR services remotely. ​
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Technology and Development​

105,600 hours of development work successfully delivered in the last year. ​
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Cloud, IT Operations and Cybersecurity​

79,200 IT tickets successfully resolved during the last year. ​
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Digital
Marketing

2,400 digital assets currently being managed across multiple platforms .​
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IT & Business Consulting

Tailored Solutions for
Business Growth

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our approach

Expert guidance for sustainable growth

We partner with our customers to help them navigate constant disruption, seize growth opportunities and enable the continuous transformative change they need for today’s business environment.

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Customizable Services

Quality Driven Support

Scalable
Solutions

24/7/365 Customer Support

Cost Effective Resources

INDUSTRIES WE SERVE - A SNAPSHOT

TELECOM

Finance & Accounting Services – improved accuracy and increased savings through financial insights
Supply Chain Management – enhanced visibility and responsiveness

INSURANCE

Technology & Development – custom application development, maintenance and production support
Tech Support– dedicated team for seamless and responsive support to maximize up-time

REAL ESTATE

Lease Management– optimized lease administration and compliance
Deal-maker Assistance– accelerated tracking of documents and funds

FOOD SERVICE

Inbound Sales – seamless order taking process and improved customer satisfaction
Customer Service – enhanced customer experience and faster service turnaround

RETAIL

Service Operations– customized solutions for optimizing business processes
Loss prevention – reduced inventory shrinkage and improved incident management

HEALTHCARE

Application Development– secure and scalable applications
Quality Assurance – ensured effectiveness of systems, processes and information security

Case Studies

Learn how we have helped businesses grow
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Featured Insight

The Back Office Renaissance – A Product of the Accelerating Digital Economy

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