Job Timings: 10:00 AM to 07:00 PM ( Pakistan Standard Time )
Responsibilities:
- Install all new hardware, systems, desktops, laptops and handheld devices
- Responsible for software installation and troubleshooting on workstations
- Install, configure, and maintain network services, equipment and devices
- Responsible for preparing new computer or computer reinstallation
- Supports administration of servers
- May require to work on VoIP server and other security systems as needed
- Manages all system back-up and restore protocol
- Plans and supports network and computing infrastructure
- Perform troubleshooting analysis of servers, workstations and associated systems
- Provides emergency on-call support on a rotating schedule
- Documents network problems and resolution for future reference
- Perform on-site and remote technical support
- Monitors system performance and implements performance tuning
- Assist in the organization and inventory of all hardware and software resources
- Manage user accounts, permissions, email, Antivirus, Anti-Spam
Technical Skills:
- MCTS or MCITP or MSCE and CCNA (Local Certificates or Proven Study Record also acceptable in exceptional cases)
- Flexible to understand user problems
- Must have good technical knowledge of Microsoft Networking environment
- Capable of learning new software solutions / tools
- A background in Exchange 2003 messaging system
- Managing SQL Server backups and Maintenance
- Knowledge of network security
Educational Background:
- Preferred Bachelors in BCS/ BIT/ BSc
- Proven experience of Multi – tasking