Operations

Achieve cost efficiency with BPO services tailored to streamline
and optimize your operations

Efficient operations are the backbone of business success. Murkez streamlines complex workflows, optimizes resources, and builds scalable operational models tailored to your industry.

From procurement and travel management to vendor payment processing and loss prevention, we help you reduce costs, increase visibility, and drive measurable efficiency gains.

Solutions We Deliver

Inventory
Management

End-to-end inventory management to reduce carrying costs and improve order fulfillment accuracy

Service Desks
(IT, Facilities & Travel)

Streamlined solutions for efficient query resolution and support

Construction

Supporting multi-site construction projects with budgeting, compliance, and vendor management to ensure on-time, on-budget delivery

Security Services
/Loss Prevention

Implementation of security protocols to safeguard assets and minimize risk of loss through continuous monitoring

Vendor
Management

Streamline vendor relations to track performance and reduce procurement expenses

Supply Chain
Visibility

Comprehensive management and reporting for supply chain movements and inventory status

Procurement

Optimize the sourcing process and ensure timely availability of essential resources

Lease
Administration

Management of leasing agreements, including negotiations, compliance tracking, and financial obligations

Our impact

Call Volume
Management

2M+ calls handled annually for a
nationwide food delivery client

Performance
Leadership

Ranked #1 globally in upselling
and customer engagement
contests for a key client

Revenue
Support

CAD 32.1M+ in annually sales supported through fast,
upsell-driven interactions

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