In Brief
- Strategic Alignment: Outsourcing should align with business goals, such as cost savings or efficiency, guided by a clear strategy.
- Due Diligence: Carefully evaluate partners based on expertise, experience, and cultural fit, not just cost.
- Communication & Improvement: Foster open communication and continuously monitor performance for long-term success
In the maelstrom of deadlines, meetings, and strategic planning that define the modern workplace, it’s easy to lose sight of the individuals who drive success: your team. Amidst the constant pressure to achieve and innovate, one essential leadership skill often gets overlooked: the power of simply being present and accessible.
While it may seem straightforward, truly being present for your team can be surprisingly challenging. Yet, the impact of this often-underrated skill can be profound, shaping not only individual experiences but the overall success of the organization.
Why Presence Matters
Reflect on your own career journey. Have you ever worked under a leader who always seemed distant, preoccupied, or unavailable? Such experiences often leave individuals feeling undervalued, uncertain, and disconnected. Conversely, consider a leader who made you feel seen and heard; someone who consistently made time to connect, understand your challenges, and offer support. This type of leader cultivates trust, loyalty, and a strong sense of belonging.
Being present and accessible transcends mere physical availability. It encompasses actively listening and truly engaging with your team members, understanding their perspectives, and responding thoughtfully. It means giving your undivided attention, putting aside distractions, and focusing completely on the individual before you.
It’s about creating a safe space where people feel comfortable sharing ideas, concerns, and feedback without fear of judgment. Ultimately, it’s about showing genuine interest and taking a sincere interest in your team members’ well-being, both professionally and personally.
The Impact of a Present Leader
The advantages of prioritizing presence as a leader are numerous. When team members feel heard and understood, they are more likely to trust and respect their leader, leading to increased trust and rapport. Open and accessible leaders create a culture of communication where information flows freely and problems are addressed proactively, thereby improving communication across the organization.
Feeling valued and connected leads to higher levels of motivation and engagement, ultimately enhancing employee engagement. Furthermore, a present leader can identify and address issues early on, preventing them from escalating into bigger problems, which strengthens the organization’s problem-solving capabilities. And finally, when team members feel comfortable sharing their ideas, it fosters a more creative and innovative work environment.
Cultivating Presence: Actionable Steps
Cultivating presence and accessibility requires a conscious and consistent effort. Schedule dedicated time for your team, blocking off time in your calendar specifically for connecting with your team members, whether it’s through one-on-one meetings, team lunches, or informal check-ins.
Be mindful of your body language, maintaining eye contact, putting away your phone, and using open and inviting body language to show that you are engaged in the conversation. Practice active listening by focusing on what the other person is saying, asking clarifying questions, and summarizing their points to ensure you understand.
Create opportunities for informal interaction and encourage social interaction and team building through activities outside of work. Be responsive to emails and messages promptly, even if it’s just to acknowledge receipt and let them know when you can provide a more detailed response.
And finally, be present in the moment. When you are with your team, be fully present in the moment, avoiding multitasking or letting your mind wander. Being a present and accessible leader requires conscious effort and commitment, but the rewards are significant.